Privacy Policy

Herein NarpsUK | National Associates of Registered Pet Sitters will be referred to as NarpsUK throughout this document

NarpsUK is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the NarpsUK Web site and governs data collection and usage. By using the NarpsUK website, you consent to the data practices described in this statement.

Collection of your Personal Information

NarpsUK collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. NarpsUK also collects anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by NarpsUK . This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by NarpsUK for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the NarpsUK Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NarpsUK public message boards, this information may be collected and used by others. Note: NarpsUK does not read any of your private online communications.

NarpsUK encourages you to review the privacy statements of Web sites you choose to link to from NarpsUK so that you can understand how those Web sites collect, use and share your information. NarpsUK is not responsible for the privacy statements or other content on Web sites outside of the NarpsUK and NarpsUK family of Web sites.

Use of your Personal Information

NarpsUK collects and uses your personal information to operate the NarpsUK Web site and deliver the services you have requested from us. NarpsUK may also use your personally identifiable information to inform you of other products or services of interest to you available from NarpsUK and its affiliates. NarpsUK may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. These are preferred services and when you sign up, you have a choice to receive such information or not. If you agree, you hereby agree to receive such information from us from time to time.

NarpsUK does not sell, rent or lease its customer lists to third parties. NarpsUK may, occasionally contact you on behalf of external business partners about a particular offering that we feel may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, NarpsUK may share data with trusted partners (such as Google Analytics) to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide those specific services to NarpsUK , and they are required to maintain the confidentiality of your information.

WARNING - TO BE GDPRs COMPLIANT, YOU MUST ADD THESE NEXT SECTIONS ABOUT OPTING OUT AND ACCESS TO DATA/ PERSONAL INFORMATION.

OPTING OUT: If You do not wish to be contacted by NARPs in respect of future marketing communications, please contact us by clicking on this unsubscribe link UNSUBSCRIBE LINK which can also be found on the bottom of the particular communication itself.

Please note that our systems may take a little time to fully register your opt-out preferences, so if you continue to receive emails in the forty-eight (48) hours after making changes, please accept our apologies and ignore them.

NARps collects other de-personalised information which does not record personal information as such, rather information such as the date of the visit to the site, the path taken, the browser used, the IP address etc is used primarily to aid the technical administration of the site, to better understand how the site is functioning for users and to draw conclusions upon demographic information.

It is our intention to always be transparent and responsible to you regarding your personal data and information We conduct our activity in line with recommendations laid out in the General Data Protection Regulations (GDPRs) and other regulations regarding privacy and data protection. Among other rights you have, you will be able to opt out of any emails or marketing communications from NARPs or our trusted partners. You also have the right to unsubscribe from our mailing lists. You also have the right to see copy of any data that we hold on you.

Financial Information

We may require you to provide us with Financial Information (like your account or credit card numbers) in order to authorise or process service user fees and service provider fees in relation to the services we offer. Your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies and banks. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Except as provided above, we will not share ay financial information with any third parties without your express prior consent.

NarpsUK does not use or disclose sensitive personal information, such as race, religion, sexual orientation or political affiliations, without your explicit consent.

NarpsUK keeps track of the Web sites and pages our customers visit within NarpsUK , in order to determine what NarpsUK services are the most popular. This data is used to deliver customised content and advertising within NarpsUK to customers whose behaviour indicates that they are interested in a particular subject area.

NarpsUK Web sites will disclose your personal information, without your notice, only if we are required to do so by law or in the good faith belief that such action is necessary to: (a) conform with current legal regulations or comply with any competent and valid court order served on NarpsUK or the site; (b) protect and defend the rights or property of NarpsUK ; and, (c) act under exigent circumstances to protect the personal safety of users of NarpsUK , or the public.

COMPLAINTS OR QUERIES

We try to meet the highest standards when collecting and using Personal Information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. We are happy to provide any additional information or explanation needed.

YOUR ACCESS TO PERSONAL INFORMATION

We try to be as open as open as possible in terms of giving people access to their Personal Information. You do have a right to request a copy of any data or information we hold on you by making a ‘Subject Access Request’ under the Data Protection Act 1998. If we do hold information about you, we will let you have a copy of that information. To make a request for such disclosure, you need to put the request in writing addressing it to the address provided below.
The Data Control Officer
NarpsUK
PO Box 206
DA8 9FX

Please note that you will be required to supply a copy of a valid photo ID and proof of your address (such as a bank statement, council tax bill or Inland Revenue letter) when you request disclosure. This is to prevent unauthorised disclosure. Without this information we will not be liable for any improper disclosure of your information. Requests for information (with the accompanying proof of ID attached) can be also be emailed to info@narpsuk.co.uk

We keep our privacy and data protection statement under regular review. This Statement was last updated on 20th of March 2018.

Use of Cookies

The NarpsUK Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise NarpsUK pages, or register with NarpsUK site or services, a cookie helps NarpsUK to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same NarpsUK web site, the information you previously provided can be retrieved, so you can easily use the NarpsUK features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the NarpsUK services or Web sites you visit.

Security of your Personal Information

NarpsUK secures your personal information from unauthorized access, use or disclosure. NarpsUK secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

NarpsUK will occasionally update this Statement of Privacy to reflect company and customer feedback. NarpsUK encourages you to periodically review this Statement to be informed of how NarpsUK is protecting your information.

Contact Information

NarpsUK welcomes your comments regarding this Statement of Privacy. If you believe that NarpsUK has not adhered to this Statement, please contact NarpsUK at info@narpsuk.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.